OFFICIAL FAQ
Hotel Vernet - Chamsp-Élysées
All the answers to your questions about Hotel Vernet Paris.
Planning your stay or looking for information about Hotel Vernet Paris? This official FAQ brings together answers to the most frequently asked questions about our rooms and suites, Le V Restaurant, hotel services, reservations, cancellation policies, breakfast, special offers, events, and practical information to help you plan your stay near the Champs-Élysées.
Our answers are regularly updated to provide you with accurate, reliable, and official information. If you can't find the answer you're looking for, our team will be happy to assist you.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception@hotelvernet.com
Phone: +33 1 44 31 98 00
Toll-Free #: Not available
SMS: Not available
Dial 9 from your room
Reservation
Email: reservation@hotelvernet.com
Phone: +33 1 44 31 98 00
Toll-Free #: Not available
SMS: Not available
Concierge
Email: concierge@hotelvernet.com
Phone: +33 1 44 31 98 00
Toll-Free #: Not available
SMS: Not available
Dial 13 from your room
Housekeeping
Email: reception@hotelvernet.com
Phone: +33 1 44 31 98 00
Toll-Free #: Not available
SMS: Not available
Dial 17 from your room
Restaurant
Email: restaurant@hotelvernet.com
Phone: +33 1 44 31 98 00
Toll-Free #: Not available
SMS: Not available
Dial 12 from your room
Reception
Email: reception@hotelvernet.com
Phone: +33 1 44 31 98 00
Toll-Free #: Not available
SMS: Not available
Dial 9 from your room
Reservation
Email: reservation@hotelvernet.com
Phone: +33 1 44 31 98 00
Toll-Free #: Not available
SMS: Not available
Concierge
Email: concierge@hotelvernet.com
Phone: +33 1 44 31 98 00
Toll-Free #: Not available
SMS: Not available
Dial 13 from your room
Housekeeping
Email: reception@hotelvernet.com
Phone: +33 1 44 31 98 00
Toll-Free #: Not available
SMS: Not available
Dial 17 from your room
Restaurant
Email: restaurant@hotelvernet.com
Phone: +33 1 44 31 98 00
Toll-Free #: Not available
SMS: Not available
Dial 12 from your room
We do have connecting rooms available for some of the following room types:
• Deluxe
• Executive
• Executive Balcony
• Prestige
• Executive Suite
• Prestige Suite
Not available for:
• Superior
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please send an email to: reservation@hotelvernet.com with the following information:
Full name
Check-in date
Request
Reservation or accommodation number
Phone number
Email address
• Deluxe
• Executive
• Executive Balcony
• Prestige
• Executive Suite
• Prestige Suite
Not available for:
• Superior
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please send an email to: reservation@hotelvernet.com with the following information:
Full name
Check-in date
Request
Reservation or accommodation number
Phone number
Email address
We offer modular spaces for meetings and events, ideal for conferences, seminars, and receptions:
• Salon Signature (35 m², up to 15 guests)
• Salon Iconic (11 m², up to 10 guests)
• Restaurant Le V (100 m², up to 80 guests)
Full-day package from 185 EUR /pers & half-day from 165 EUR /pers.
Technical equipment available on request.
•For more info about our meeting rooms layout, click HERE.
• For the brochure, click on this LINK.
• For more info, click HERE.
• Salon Signature (35 m², up to 15 guests)
• Salon Iconic (11 m², up to 10 guests)
• Restaurant Le V (100 m², up to 80 guests)
Full-day package from 185 EUR /pers & half-day from 165 EUR /pers.
Technical equipment available on request.
•For more info about our meeting rooms layout, click HERE.
• For the brochure, click on this LINK.
• For more info, click HERE.
We are family friendly.
Family rooms for 3 people or more:
• Prestige Max 3 adults
• Executive Suite Max 4 adults
• Prestige Suite Max 4 adults
For larger families, it is possible to book several rooms.
Family rooms for 3 people or more:
• Prestige Max 3 adults
• Executive Suite Max 4 adults
• Prestige Suite Max 4 adults
For larger families, it is possible to book several rooms.
To submit your feedback, please send an email to: reception@hotelvernet.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
We have 50 rooms.
(Room types for maximum 128 pax)
Superior : 7 rooms
• Surface: 18 to 18 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 WC
• Equipment: 1 king size bed or 2 single beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Deluxe: 14 rooms
• Surface: 25 to 25 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 WC
• Equipment: 1 king size bed or 2 single beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Executive: 6 rooms
• Surface: 30 to 35 m²
• Max occupancy per room: 2 adults and 0 children
• Composition:
• Equipment: 1 king size bed or 2 single beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Executive Balcony: 4 rooms
• Surface: 30 to 35 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 WC
• Equipment: 1 king size bed or 2 single beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Prestige: 10 rooms
• Surface: 40 to 42 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 bathroom with WC, 1 WC
• Equipment: 1 extra king size bed or 2 single beds and 1 sofa bed , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Executive Suite: 6 rooms
• Surface: 45 to 45 m²
• Max occupancy per room: 4 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 bathroom with WC, 1 WC
• Equipment: 1 extra king size bed and 2 sofa beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Prestige Suite: 3 rooms
• Surface: 55 to 55 m²
• Max occupancy per room: 4 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 bathroom with WC, 1 WC
• Equipment: 1 king size bed and 2 sofa beds or 2 single beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
(Room types for maximum 128 pax)
Superior : 7 rooms
• Surface: 18 to 18 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 WC
• Equipment: 1 king size bed or 2 single beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Deluxe: 14 rooms
• Surface: 25 to 25 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 WC
• Equipment: 1 king size bed or 2 single beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Executive: 6 rooms
• Surface: 30 to 35 m²
• Max occupancy per room: 2 adults and 0 children
• Composition:
• Equipment: 1 king size bed or 2 single beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Executive Balcony: 4 rooms
• Surface: 30 to 35 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 WC
• Equipment: 1 king size bed or 2 single beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Prestige: 10 rooms
• Surface: 40 to 42 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 bathroom with WC, 1 WC
• Equipment: 1 extra king size bed or 2 single beds and 1 sofa bed , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Executive Suite: 6 rooms
• Surface: 45 to 45 m²
• Max occupancy per room: 4 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 bathroom with WC, 1 WC
• Equipment: 1 extra king size bed and 2 sofa beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Prestige Suite: 3 rooms
• Surface: 55 to 55 m²
• Max occupancy per room: 4 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 bathroom with WC, 1 WC
• Equipment: 1 king size bed and 2 sofa beds or 2 single beds , TV
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
The rooms that offer twin/split bed options are Superior , Deluxe, Executive, Executive Balcony, Prestige, Executive Suite and Prestige Suite.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please send an email to: reservation@hotelvernet.com with the following information:
Full name
Check-in date
Request
Reservation or accommodation number
Phone number
Email address
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please send an email to: reservation@hotelvernet.com with the following information:
Full name
Check-in date
Request
Reservation or accommodation number
Phone number
Email address
Children are welcome.
Children up to 4 years old can stay with their parents for free.
Adult rate applies from 5 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: reception@hotelvernet.com.
Children up to 4 years old can stay with their parents for free.
Adult rate applies from 5 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: reception@hotelvernet.com.
To make a special request reservation, please send an email to: reservation@hotelvernet.com with the following information:
• Desired date
• Special request (please explain in few words your requirements)
• Reservation or accommodation number
• Email address
• Phone number
• Desired date
• Special request (please explain in few words your requirements)
• Reservation or accommodation number
• Email address
• Phone number
We are able to accommodate special requests
The following items are available:
- Balloons: 60 EUR
- Birthday cake: 30–100 EUR
- Cake
- Champagne: 110 EUR
- Cheese tray
- Chocolate: 60 EUR
- Decoration
- Flowers: 80 EUR
- Fruit basket
- Rose petals: 20 EUR
- Wine
The following items are available:
- Balloons: 60 EUR
- Birthday cake: 30–100 EUR
- Cake
- Champagne: 110 EUR
- Cheese tray
- Chocolate: 60 EUR
- Decoration
- Flowers: 80 EUR
- Fruit basket
- Rose petals: 20 EUR
- Wine
• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: reservation@hotelvernet.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
To confirm your reservation, please send an email to: reservation@hotelvernet.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
For more information about meeting room reservations, click here
We offer continental, American, English, French breakfast.
See menu items below:
. Breads & cakes: baguette, brown bread, toasts, Cake, pancakes, muffins.
. Eggs: omelettes, scrambled eggs, fried eggs, boiled eggs.
. Cereals: cereals, granola, porridge.
. Fruits & vegetables: fresh fruits, salad, Avocado.
. Dairy: butter, cheese, yogurts, skimmed milk, whole milk.
. Meat & fish: cold meats, sausages, smoked fish, bacon.
. Drinks: american coffee, cappuccino, espresso, coffee, fresh fruit juice, fruit juice, hot chocolate, tea, Herbal teas.
. Others: honey, jams, oat milk.
. More info: [object Object].
See menu items below:
. Breads & cakes: baguette, brown bread, toasts, Cake, pancakes, muffins.
. Eggs: omelettes, scrambled eggs, fried eggs, boiled eggs.
. Cereals: cereals, granola, porridge.
. Fruits & vegetables: fresh fruits, salad, Avocado.
. Dairy: butter, cheese, yogurts, skimmed milk, whole milk.
. Meat & fish: cold meats, sausages, smoked fish, bacon.
. Drinks: american coffee, cappuccino, espresso, coffee, fresh fruit juice, fruit juice, hot chocolate, tea, Herbal teas.
. Others: honey, jams, oat milk.
. More info: [object Object].
We do not offer shuttle services.
I don't have information about the hotel's map/layout or floor plans.
We are happy to work with travel agents.
The commission rate for travel agents is 10%.
I can show you our best rates and help you book. (Don't forget to indicate your IATA code for the payment of the commission).
The property is also listed on
• Amadeus YX PARK02
• Sabre YX 21255
• Galileo YX A4069
• Worldspan YX PAR02
The commission rate for travel agents is 10%.
I can show you our best rates and help you book. (Don't forget to indicate your IATA code for the payment of the commission).
The property is also listed on
• Amadeus YX PARK02
• Sabre YX 21255
• Galileo YX A4069
• Worldspan YX PAR02
Superior have a shower.
Deluxe have a shower or bathtub.
Executive have a shower.
Executive Balcony have a shower.
Prestige have a Walk-in shower and bathtub.
Executive Suite have a Walk-in shower and bathtub.
Prestige Suite have a Walk-in shower and bathtub.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked: please send an email to: reservation@hotelvernet.com with the following information:
• Full name
• Check-in date
• Request
• Reservation or accommodation number
• Phone number
• Email address
Deluxe have a shower or bathtub.
Executive have a shower.
Executive Balcony have a shower.
Prestige have a Walk-in shower and bathtub.
Executive Suite have a Walk-in shower and bathtub.
Prestige Suite have a Walk-in shower and bathtub.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked: please send an email to: reservation@hotelvernet.com with the following information:
• Full name
• Check-in date
• Request
• Reservation or accommodation number
• Phone number
• Email address
Unfortunately, day use/ day passes are not available
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: reservation@hotelvernet.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: reservation@hotelvernet.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: reservation@hotelvernet.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: reservation@hotelvernet.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: reservation@hotelvernet.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: reservation@hotelvernet.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.